Multisite Front Desk Agent — Legendary Guest Service

The Neiders Company; Las Vegas (NV); Sur place; USD 20 664 - 30 307; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

MetLife options

Employee Assistance Program

401(k)

PTO

Holidays

Wellness program

Résumé du poste

The Neiders Company is seeking a Front Desk Agent to serve as the first point of contact for guests across multiple extended-stay communities. You will manage check-ins and check-outs, handle reservations, process payments, and respond to guest needs with professionalism and efficiency.

This floating role requires versatility and a calm demeanor in a fast-paced environment. The schedule is typically 10:00 AM–7:00 PM with Tuesdays and Wednesdays off, and travel between properties may be required

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills (verbal and written).
• Familiarity with hotel property management systems (PMS) preferred.

Responsabilités

• Handle all aspects of guest check-in and check-out procedures with precision and accuracy.
• Manage reservations, cancellations, and modifications, ensuring all records are accurately maintained.
• Handle cash and credit card transactions while maintaining an accurate cash drawer.
• Ensure all guest requests and inquiries are addressed promptly and effectively.
• Maintain a clean and organized front desk area, including stocking supplies and informational materials.
• Coordinate with housekeeping, maintenance, and management teams to resolve guest concerns and maintain property standards.
• Conduct routine property walks and report safety, maintenance, or cleanliness concerns.
• Provide front desk coverage at multiple extended-stay communities as needed while maintaining consistent service standards and professionalism.

Connaissances

Customer service

Communication

Cash handling

Multitasking

PMS familiarity

Bilingual EN/ES

Formation

High school diploma or equivalent

Description du poste

The Neiders Company is seeking a Front Desk Agent to serve as the first point of contact for guests across multiple extended-stay communities. You will manage check-ins and check-outs, handle reservations, process payments, and respond to guest needs with professionalism and efficiency.

This floating role requires versatility and a calm demeanor in a fast-paced environment. The schedule is typically 10:00 AM–7:00 PM with Tuesdays and Wednesdays off, and travel between properties may be required