Part-Time Front Desk & Guest Experience – Extended Stay

The Neiders Company; Scottsdale (AZ); On-site; USD 21,000 - 28,000; Part time

Job summary

The Neiders Company is seeking a Part-Time Front Desk Agent for a smaller extended-stay property. You will be the first point of contact for guests, handling check-ins/outs, reservations, payments, and guest inquiries with a warm, professional approach.

Responsibilities include maintaining records, ensuring a welcoming front desk, and supporting day-to-day property operations. The role requires reliability, strong communication, and the ability to work independently on a flexible part-time

Qualifications

• High school diploma or equivalent.
• Previous hotel front desk, hospitality, or customer-facing experience preferred.
• Strong customer service and communication skills.
• Basic computer skills (email, data entry, MS Office/Google Workspace).
• Familiarity with PMS or similar software preferred.
• Comfortable handling cash and card transactions.
• Ability to multitask in a fast-paced environment.
• Reliability and punctuality.
• Part-time schedule availability including weekdays/evenings/weekends/holidays.

Responsibilities

• Handle guest check-in and check-out procedures accurately.
• Manage reservations, cancellations, and modifications; maintain records.
• Process payments and balance cash drawer.
• Respond to guest questions and concerns promptly.
• Keep front desk area clean and stocked; support daily property operations.
• Communicate maintenance, safety, or guest concerns to management.
• Work with General Manager and team to meet guest needs.

Skills

Customer service

Communication

Multitasking

Reliability

Punctuality

Education

High school diploma

Tools

PMS software

Microsoft Office / Google Workspace

Job description

The Neiders Company is seeking a Part-Time Front Desk Agent for a smaller extended-stay property. You will be the first point of contact for guests, handling check-ins/outs, reservations, payments, and guest inquiries with a warm, professional approach.

Responsibilities include maintaining records, ensuring a welcoming front desk, and supporting day-to-day property operations. The role requires reliability, strong communication, and the ability to work independently on a flexible part-time