Multisite Front Desk Agent — Flexible Hours

The Neiders Company; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

HealthiestYou virtual care

Employee Assistance Program

401(k) plan

Long-Term and Short-Term Disability

15 PTO days and 10 paid holidays

Wellness program and e-learning

Job summary

The Neiders Company is seeking a Front Desk Agent to be the first point of contact for guests, delivering exceptional service and managing daily front desk operations. You will handle check-ins/check-outs, reservations, and payments, while staying calm under pressure in a fast-paced, multi-site environment.

This full-time role requires weekend availability, strong communication, and the ability to coordinate with housekeeping and management to uphold top property standards and legendary guest

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills (verbal and written).
• Basic computer skills (email, data entry, Microsoft Office, or Google Workspace).
• Familiarity with hotel PMS.
• Ability to multitask in a fast-paced environment.
• Valid driver's license, current auto insurance, and reliable transportation.
• Willingness to travel between properties as needed.
• Flexibility to work weekends and holidays.
• Previous hotel front desk or hospitality experience preferred.
• Experience with social media marketing is highly preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Handle all aspects of guest check-in and check-out procedures with precision and accuracy.
• Manage reservations, cancellations, and modifications, ensuring records are accurate.
• Handle cash and credit card transactions while maintaining an accurate cash drawer.
• Respond to guest inquiries promptly and effectively.
• Maintain a clean and organized front desk area, including stocking supplies.
• Coordinate with housekeeping, maintenance, and management to resolve guest concerns.
• Conduct routine property walks and report safety or maintenance concerns.
• Provide front desk coverage at multiple properties as needed while maintaining service standards.

Skills

Customer service

Communication

Multitasking

Reliability

Cash handling

Team coordination

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

PMS (Property Management System)

Microsoft Office / Google Workspace

Job description

The Neiders Company is seeking a Front Desk Agent to be the first point of contact for guests, delivering exceptional service and managing daily front desk operations. You will handle check-ins/check-outs, reservations, and payments, while staying calm under pressure in a fast-paced, multi-site environment.

This full-time role requires weekend availability, strong communication, and the ability to coordinate with housekeeping and management to uphold top property standards and legendary guest