Multisite Clinic Operations Manager

CloseKnit; Alexandria (VA); On-site; USD 95,000 - 130,000; Full time

Job summary

Closeknit in Bethesda, MD area is seeking a dynamic Multisite Practice Manager to oversee 2–4 Primary Care and Urgent Care clinics. This full-time, on-site role requires coordinating clinical and administrative staff, ensuring patient satisfaction, and aligning operations with regional goals.

You will work with the Regional Practice Manager and Regional Medical Director, lead staff, implement SOPs, manage audits, and travel regularly between clinics within a 25-mile radius.

Qualifications

• 2+ years healthcare management experience, multi-site preferred.
• Proven ability to recruit, lead, and develop teams.
• Experience handling patient escalations in high-volume settings.
• Working knowledge of EHR systems (Athena, eClinicalWorks, Epic, or similar).
• Bachelor’s degree in Health Administration, Business Administration, Public Health, or related field.
• Driver’s license and ability to travel within a 25-mile radius.

Responsibilities

• Oversee daily operations across multiple clinics.
• Improve workflows to maximize patient flow and reduce wait times.
• Implement and monitor SOPs across all sites.

Skills

Healthcare management

Staff leadership

Conflict resolution

Customer service orientation

Multisite coordination

Education

Bachelor’s degree in Health Administration or related field

Master’s degree in Health Administration or related field

Tools

Athena

eClinicalWorks

Epic

Excel

Tableau

Power BI

Job description

Closeknit in Bethesda, MD area is seeking a dynamic Multisite Practice Manager to oversee 2–4 Primary Care and Urgent Care clinics. This full-time, on-site role requires coordinating clinical and administrative staff, ensuring patient satisfaction, and aligning operations with regional goals.

You will work with the Regional Practice Manager and Regional Medical Director, lead staff, implement SOPs, manage audits, and travel regularly between clinics within a 25-mile radius.