Multisite Billing & Collections Specialist

Loomis Communities Inc.; South Hadley (MA); On-site; USD 52,000 - 70,000; Full time

Job summary

Loomis Communities is seeking a Billing & Collections professional to manage timely revenue billing for private residents and government payers across multiple communities. The role ensures accurate payment posting, responds to inquiries, and addresses discrepancies with expediency.

Preferred candidates have at least 3 years in SNF billing, strong knowledge of Medicaid/Medicare, and excellent customer service skills. Travel between Loomis communities is required; on-site work only.

Qualifications

• 3+ years of billing/collections experience in a skilled nursing facility environment.
• Solid understanding of Medicaid, Medicare, and third-party billing.

Responsibilities

• Bill and collect revenue from private residents and government/third-party payers in a timely manner.
• Respond to resident inquiries and resolve discrepancies; follow up on aged receivables reports.
• Coordinate billing for Medicaid, Medicare, third-party insurance; meet monthly deadlines.
• Maintain availability across 3 communities to address billing inquiries; resolve issues promptly.
• Prepare and review bi-weekly aged receivables reports; highlight accounts with collectability concerns.
• Collaborate with stakeholders to improve charge capture processes and ensure regulatory reporting alignment.

Skills

Customer service

English proficiency

Communication

Problem solving

Teamwork

Education

B.S. Business Administration

Job description

Loomis Communities is seeking a Billing & Collections professional to manage timely revenue billing for private residents and government payers across multiple communities. The role ensures accurate payment posting, responds to inquiries, and addresses discrepancies with expediency.

Preferred candidates have at least 3 years in SNF billing, strong knowledge of Medicaid/Medicare, and excellent customer service skills. Travel between Loomis communities is required; on-site work only.