Multiservice 911 Dispatcher - Police, Fire & EMS

Public Safety Dispatch Network; Richards (MO); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Employee-assistance resources

Continuing education

Job summary

Public Safety Dispatch Network in Vernon, MI is seeking Police/Fire/EMS Dispatchers to support coordinated emergency responses across law enforcement, fire, and EMS services. You will process calls, verify details, and route units according to approved response plans.

The role requires clear communication, multitasking, and the ability to work rotating shifts, nights, weekends, and holidays. Candidates should be prepared for training, background checks, and ongoing certifications.

Qualifications

• High school diploma or recognized equivalent.
• Some agencies provide cross-training; others require prior dispatch experience.
• Public safety credentials may be required depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Job description

Public Safety Dispatch Network in Vernon, MI is seeking Police/Fire/EMS Dispatchers to support coordinated emergency responses across law enforcement, fire, and EMS services. You will process calls, verify details, and route units according to approved response plans.

The role requires clear communication, multitasking, and the ability to work rotating shifts, nights, weekends, and holidays. Candidates should be prepared for training, background checks, and ongoing certifications.