Multimodal Terminal Operations Leader

Forward Air Corporation; Los Angeles (CA); On-site; USD 175,000 - 190,000; Full time

Job summary

Forward Air Corporation in the Los Angeles area is seeking a Terminal Manager to lead multimodal terminal operations across ground, air, ocean, and rail, from inbound receipt to final delivery.

This role provides strategic and day-to-day leadership, ensuring safety, compliance, and efficiency while driving workforce planning, cost control, and KPI reporting.

The ideal candidate will have 5+ years in multimodal leadership, strong data-driven decision making, and familiarity with TMS/WMS/ERP.

Qualifications

• 5+ years of leadership in multimodal transportation or logistics.
• Education: degree in Supply Chain, Business, Transportation, Logistics or related field; HS diploma acceptable.
• Proficient with TMS, WMS, and ERP systems and data tools.
• Valid forklift certification preferred.

Responsibilities

• Lead all terminal operations across multimodal transportation flows from inbound receipt to final delivery.
• Ensure service, financial, safety, quality, and regulatory requirements are met across all modes.
• Coach teams to drive consistent execution, discipline, and accuracy.
• Own terminal P&L performance including labor, costs, and cost-to-serve.
• Lead workforce planning, forecasting, and capacity alignment across modes.
• Monitor performance, identify variances, and implement corrective actions.
• Manage capital expenditures tied to terminal improvements.
• Drive initiatives to improve productivity, safety, and cost performance.
• Establish KPIs aligned with safety, on-time performance, and productivity.
• Lead reviews to assess results and identify opportunities.
• Foster employee development through coaching and performance feedback.
• Ensure DOT, OSHA, TSA, FMC, IATA, rail, and mode-specific compliance.

Skills

Leadership

Multimodal

P&L management

KPI reporting

Cost control

Forecasting

Cross-functional

TMS/WMS

ERP systems

Compliance

Education

Bachelor's degree

Tools

MS Office

MS Excel

ERP (McLeod/SAP/Oracle)

Job description

Forward Air Corporation in the Los Angeles area is seeking a Terminal Manager to lead multimodal terminal operations across ground, air, ocean, and rail, from inbound receipt to final delivery.

This role provides strategic and day-to-day leadership, ensuring safety, compliance, and efficiency while driving workforce planning, cost control, and KPI reporting.

The ideal candidate will have 5+ years in multimodal leadership, strong data-driven decision making, and familiarity with TMS/WMS/ERP.