Multimodal Freight Account Manager

Redwood Logistics; St. Louis (MO); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Learning & Development opportunities

Internal mobility

Employee referral program

ERGs

Job summary

Redwood Logistics in St. Louis, MO is seeking an Account Manager within Redwood Multimodal to support the successful execution of customer freight within a third-party brokerage environment.

You will be the primary contact for customers, carriers, and internal teams, ensuring loads are quoted, scheduled, covered, tracked, and resolved through delivery. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced transportation environment.

Qualifications

• Experience in third-party logistics, freight brokerage, transportation, customer service, or account management preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple loads, customers, and deadlines simultaneously.
• Clear and professional written and verbal communication skills.

Responsibilities

• Support day-to-day account management and operational execution for assigned customers.
• Provide responsive service to customers, carriers, and internal partners.
• Coordinate quoting activity, load coverage, appointments, issue resolution, and reporting.
• Identify potential service issues early and drive them through resolution.
• Maintain accurate information across transportation systems and customer platforms.
• Review customer scorecards and verify accuracy of service data and revenue figures.

Skills

Account management

Customer service

Logistics coordination

Problem solving

Multi-tasking

MS Office

Tools

Transportation Management System (TMS)

Load boards

Microsoft Office

Job description

Redwood Logistics in St. Louis, MO is seeking an Account Manager within Redwood Multimodal to support the successful execution of customer freight within a third-party brokerage environment.

You will be the primary contact for customers, carriers, and internal teams, ensuring loads are quoted, scheduled, covered, tracked, and resolved through delivery. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced transportation environment.