Multimodal Dispatch Specialist

Hallcon Corporation; Mountain View (CA); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Hallcon Corporation in Mountain View, CA is seeking a dispatcher to coordinate vehicles, personnel, and equipment to fulfill service requests and emergencies efficiently.

The ideal candidate will stay organized under pressure, communicate clearly with field teams and customers, and apply problem-solving skills to maintain accurate service orders and high quality. A degree is highly recommended; 1–4 years in customer service, transportation, or logistics are often preferred.

Qualifications

• Degree recommended, high school diploma or equivalent required.
• 1–4 years of related field experience in customer service, transportation, logistics, or emergency services preferred.
• Entry-level may require little to no prior experience; senior roles may require more.

Responsibilities

• Maintain composure and prioritize customer focus during issue resolution.
• Adapt to evolving situations and guide communications effectively.
• Work efficiently in a fast-paced environment and handle multiple tasks.
• Demonstrate strong organizational, communication, interpersonal, and time management skills.
• Ensure timely and accurate maintenance of service orders.
• Provide field support as required.
• Assign and review duties for compliance with policies and procedures.
• Notify customers promptly of relevant issues.
• Uphold highest levels of customer service, professionalism, and confidentiality.
• Perform any other assigned duties.

Skills

Strong Communication

Quick Decision Making

Problem Solving

Education

High School Diploma or Equivalent

Bachelor's Degree Recommended

Job description

Hallcon Corporation in Mountain View, CA is seeking a dispatcher to coordinate vehicles, personnel, and equipment to fulfill service requests and emergencies efficiently.

The ideal candidate will stay organized under pressure, communicate clearly with field teams and customers, and apply problem-solving skills to maintain accurate service orders and high quality. A degree is highly recommended; 1–4 years in customer service, transportation, or logistics are often preferred.