PM Dispatcher (Transportation) San Jose CA

Hallcon Corporation; San Jose (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

Hallcon Corporation seeks a seasoned Dispatcher to support commuter operations from our Fremont location. The role focuses on managing commuter and on-demand routes, driver schedules, and related assignments to ensure safe, on-time service.

Responsibilities include directing vehicle operations, communicating changes to clients and teams, and monitoring traffic to minimize delays while improving passenger safety and service reliability. Must be eligible to work in the United States.

Qualifications

• 3 years dispatching experience.
• Excellent communication and courteous interaction with riders and clients.
• Ability to work independently or in a team while managing multiple tasks.

Responsibilities

• Provide direction to vehicle operations and field teams.
• Communicate with clients, dispatch team, and managers regarding schedule changes.
• Manage rider flow and assist with passenger safety and service reliability.
• Report incidents and assist in investigations as required.
• Monitor routes to avoid congestion and ensure on-time service.
• Coordinate daily rider flow and driver schedules.

Tools

Microsoft Office Suite

Job description

Ready to join a rapidly growing and dynamic organization? Hallcon is hiring a seasoned Dispatcher to join our energetic team supporting fast-paced commuter operations.

Key Highlights include:

• Innovative opportunities supporting critical clientele
• Dynamic, energetic, client-facing work environment
• Medical, dental, vision benefits, 401k
• Convenient Fremont location

Hallcon is a rider experience company focused on providing diverse transportation services to exciting clients across multiple modes such as fixed route, commuter, shuttles, on-demand, and microtransit.

This role will manage Commuter/last mile routes, On-Demand services, driver schedules, and other assignments as needed so that routes are serviced safely and on-time.

Key Responsibilities

• Provide direction, guidance and information to vehicle operations
• Communicate with client, dispatch team, managers, and other suppliers regarding changes to regular activities
• Manage and enhance customer service and passenger safety
• Report vehicular deficiencies, accidents, and incidents as required
• Monitor traffic to avoid and/or reduce exposure to heavily congested areas
• Assist in accident investigations, reporting, filing, and corrective actions
• Coordinate daily rider flow

Qualifications & Experience

• Good communication skills and ability to interact with riders and clients with clarity, tact and courtesy
• Basic understanding and experience with computers and Microsoft Office Suite
• Strong performer independently or in a team setting
• Be at least 21 years of age
• Must be qualified to work in the United States
• Must have 3 years dispatching experience.
• Ability to juggle various responsibilities and tasks while maintaining focus in an active environment.