Multilingual Validation Specialist

Teleperformance; Tallahassee (FL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health benefits

401(k) plans

Life insurance

Discounts

Job summary

Teleperformance in Tallahassee, FL is seeking a multilingual testing and validation specialist to support language- and region-specific validation cycles, manual and automated testing, and post-deploy checks.

You will coordinate with Product, Engineering, and Business Ops, use BrowserStack and Jira, and help ensure quality across English, French, Spanish, and Portuguese markets. A collaborative, inclusive culture is offered.

Qualifications

• 2-4+ years in testing, validation support, customer operations, or multilingual execution support roles.
• Language coverage across English, French, Spanish, Portuguese; Arabic is desirable.
• Able to execute scripted validation steps, document issues clearly in English, and support language- or market-specific test cycles.
• Basic BrowserStack and Jira fluency preferred; onboarding assumptions if not proficient.
• Hybrid manual-plus-automation model.
• Ability to work across Product, Engineering, Program Management, and Business Ops / Advisors.
• Experience supporting global, multilingual, persona-based, or market-variant validation preferred.
• Demonstrated reliability in release windows, defect triage cycles, and time-sensitive execution.

Responsibilities

• Oversee execution support for language- and region-specific validation cycles.
• Support administration of BrowserStack assets, suites, dashboards, and execution workflows for supported Customer Success Solutions teams (CTI, Messaging, OneCRM, Self-Help Portals).
• Execute approved manual test cases and approved business-facing regression suites.
• Support post-deploy production validation planning, coordination, and execution.
• Create and log initial defects with evidence sufficient for engineering triage and debugging follow-through.
• Maintain execution records, test assets, and operating documentation.
• Provide standardized status inputs and reporting support to Program Management.
• Coordinate selectively with Business Ops / Advisors where real-call, persona, language-specific, or market-specific validation is required.

Skills

Testing & validation

Multilingual support

English fluency

BrowserStack basics

Jira familiarity

Tools

BrowserStack

Jira

Job description

Teleperformance in Tallahassee, FL is seeking a multilingual testing and validation specialist to support language- and region-specific validation cycles, manual and automated testing, and post-deploy checks.

You will coordinate with Product, Engineering, and Business Ops, use BrowserStack and Jira, and help ensure quality across English, French, Spanish, and Portuguese markets. A collaborative, inclusive culture is offered.