Multilingual Programs Coordinator

Families First Parenting Programs; Boston (MA); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Flexible Spending Account

403(b)

Travel reimbursement

Job summary

Families First Parenting Programs in Boston is seeking a Program Assistant to support the Greater Boston team in delivering Power of Parenting and Ripple programs.

The role requires coordinating recruitment, registration, and program logistics, with multilingual outreach and evening/weekend availability; hybrid work with in-person events.

Responsibilities include data tracking in Salesforce, supporting Parent Leaders, and building relationships with parents to ensure successful participation.

Qualifications

• 1+ years of experience supporting or coordinating programs, outreach, or community organizing.
• Ability to work independently and in a team.
• Strong communication and relationship-building skills.
• Comfort with MS Office and databases, especially Salesforce.

Responsibilities

• Support recruitment, retention, and registration for programs.
• Monitor recruitment to target 20–25 participants per program.
• Attend events to recruit parents and run information sessions as needed.
• Track data in Salesforce and ensure registrations are complete.
• Provide certificates and materials to parents as needed.
• Assist with Parent Leader selection and support during programs.
• Build and maintain relationships with parents before, during, and after programs.

Skills

People-oriented

Strong communication

Organizational skills

Attention to detail

Independent work

Team collaboration

MS Office

Salesforce familiarity

Tools

Salesforce

Job description

Families First Parenting Programs in Boston is seeking a Program Assistant to support the Greater Boston team in delivering Power of Parenting and Ripple programs.

The role requires coordinating recruitment, registration, and program logistics, with multilingual outreach and evening/weekend availability; hybrid work with in-person events.

Responsibilities include data tracking in Salesforce, supporting Parent Leaders, and building relationships with parents to ensure successful participation.