Multilingual Booking Advisor - Remote Travel Planner

Disney; Sacramento (CA); Hybride; USD 22 730 - 32 373; Plein temps

Avantages offerts par ce poste

Comprehensive training program

Park discounts

Career advancement opportunities

Résumé du poste

Disney is seeking a Booking Advisor in Sacramento to provide outstanding guest service via phone, email and live chat. You will qualify travelers and planners, guiding them with customized itineraries while communicating in multiple languages.

The role supports Portuguese, English, and possibly French, with a hybrid schedule (remote work with up to 5 onsite days per month) and a fixed hourly pay plus commissions. Training is provided.

Qualifications

• Bachelor’s degree or equivalent education.
• Strong interest in customer relations across multiple channels.
• Excellent listening and communication skills.

Responsabilités

• Clarify guests’ expectations and travel planning needs.
• Assist and educate guests in Portuguese, English, and potentially French.
• Offer personalized travel packages and booking solutions.
• Collaborate with internal teams to secure the best options for guests.
• Maintain accurate records of all customer interactions.

Connaissances

Customer relations

Multichannel communication

Active listening

Sales focus

Technical proficiency

Formation

Bachelor’s degree

Outils

Office software

Description du poste

Disney is seeking a Booking Advisor in Sacramento to provide outstanding guest service via phone, email and live chat. You will qualify travelers and planners, guiding them with customized itineraries while communicating in multiple languages.

The role supports Portuguese, English, and possibly French, with a hybrid schedule (remote work with up to 5 onsite days per month) and a fixed hourly pay plus commissions. Training is provided.