Multilingual Booking Advisor - German & English

Disney; Orlando (FL); Hybrid; USD 31,970 - 41,105; Full time

Benefits offered by this job

Integration support

11–13 weeks training

Accommodation nearby

Multicultural work environment

Internal mobility opportunities

Disney park access

Employee discounts

Job summary

Disney is seeking Booking Advisors for its Disneyland Paris customer relations centre. You will support guests and travel partners via telephone, e‑mail and social media, advising in German, English, French as needed.

Role involves on-site presence and telecommuting as required, with an 31h/week or 39h/week pattern and a fixed + variable remuneration scheme. Integration with a dedicated manager, an 11–13 week on-site training, accommodation options nearby, and multiple Disney employee benefits

Qualifications

• German and English language proficiency at high levels.
• French language knowledge is a plus.
• Strong customer relations and communication skills via phone, e-mail and social media.

Responsibilities

• Identify guests’ expectations and journey agent requests.
• Advise and inform guests in the relevant language.
• Provide customised sales solutions for site visitors.
• Participate in daily operations, including telecommuting and on-site presence as required.

Skills

German (C1/C2)

English (C1/C2)

French (knowledge appreciated)

Education

Graduated or equivalent experience

Job description

Disney is seeking Booking Advisors for its Disneyland Paris customer relations centre. You will support guests and travel partners via telephone, e‑mail and social media, advising in German, English, French as needed.

Role involves on-site presence and telecommuting as required, with an 31h/week or 39h/week pattern and a fixed + variable remuneration scheme. Integration with a dedicated manager, an 11–13 week on-site training, accommodation options nearby, and multiple Disney employee benefits