Multifamily Property Assistant: Leasing & Resident Relations

WinnCompanies; Framingham (MA); On-site; USD 37,000 - 44,000; Full time

Job summary

WinnCompanies seeks an Assistant Property Manager for Fox Howe, a158-unit community in Framingham, MA. You will support the Property Manager with leasing, resident relations, rent collections, accounts payable/receivable, and property administration.

This role provides a path to growth in multifamily housing and property management, requiring a high school diploma or GED, up to 1 year of related experience, and strong customer service and communication skills.

Qualifications

• High school diploma or GED equivalent.
• Up to 1 year of experience in property management, leasing, customer service, administrative support, or a related field.
• Up to 1 year of supervisory, team lead, leadership, or mentoring experience.
• Proficiency with Microsoft Office and web-based business applications.
• Strong customer service, communication, and organizational skills.
• Attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Willingness to learn and grow within the property management industry.
• Ability to work effectively with diverse residents, colleagues, and vendors.

Responsibilities

• Support the day-to-day operations of a multifamily residential community, ensuring excellent resident service and operational efficiency.
• Assist with leasing activities, including apartment tours, application processing, recertifications, and lease renewals.
• Monitor rent collections, post payments, enforce collection policies, and assist with delinquency management.
• Respond to resident concerns and help maintain positive resident relations and customer satisfaction.
• Prepare financial reports, resident correspondence, recertification notices, and other property documentation.
• Process purchase orders, invoices, and accounts payable transactions.
• Assist with property operations, financial administration, and occupancy-related activities.
• Serve as acting Property Manager in the Manager's absence, as needed.

Skills

Customer service

Communication

Organization

Microsoft Office

Education

High school diploma or GED

Associate's degree

Tools

Yardi

RealPage

Job description

WinnCompanies seeks an Assistant Property Manager for Fox Howe, a158-unit community in Framingham, MA. You will support the Property Manager with leasing, resident relations, rent collections, accounts payable/receivable, and property administration.

This role provides a path to growth in multifamily housing and property management, requiring a high school diploma or GED, up to 1 year of related experience, and strong customer service and communication skills.