Multifamily Maintenance Supervisor & Team Leader

Colonial Group; Canal Winchester, Northern (OH, KY); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Harbor Group Management Company is seeking a Maintenance Supervisor to oversee maintenance operations across our multifamily communities. You will lead the maintenance team, coordinate with vendors, and manage preventative maintenance programs to ensure safety, cleanliness, and functionality of buildings and amenities.

Ideal candidates have 3+ years in multifamily maintenance with at least 1 year of supervisory experience, HVAC or EPA certification, and strong organizational and customer service

Qualifications

• Minimum of three years' experience in multifamily property maintenance, including turnover/make-ready processes.
• At least one year of supervisory or team leadership experience.
• Expertise in general maintenance including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
• EPA Universal or HVAC certification based upon property requirements.

Responsibilities

• Supervise, train, and provide guidance to the maintenance team, ensuring tasks are completed effectively and on time.
• Diagnose and repair issues related to plumbing, HVAC, electrical, appliances, carpentry, and general property maintenance.
• Respond to resident service requests and complete work orders in accordance with company standards and timelines.
• Oversee and participate in the "make-ready" process, including pre-move-out inspections, punch list creation, scheduling of vendors, and final quality checks.
• Ensure all common areas, exteriors, and grounds are clean, safe, and visually appealing in alignment with company standards.
• Schedule and supervise both in-house maintenance and third-party contractor/vendor work.
• Perform and document monthly preventative maintenance according to company policies and procedures.
• Maintain an organized inventory of supplies, tools, and parts; order materials as needed while adhering to budget guidelines.
• Ensure safety protocols are followed by conducting regular safety meetings, maintaining current MSDS sheets, and complying with OSHA and other safety standards.
• Inspect work completed by staff, vendors, and contractors to verify quality and compliance with specifications.
• Provide excellent customer service by addressing resident concerns promptly and professionally.
• Identify cost-saving opportunities and avoid unnecessary replacement of parts or materials.

Skills

Leadership

Maintenance troubleshooting

Communication

Customer service

Organizational skills

Tools

Microsoft Office

Property Management software

Maintenance Ticketing System

Job description

Harbor Group Management Company is seeking a Maintenance Supervisor to oversee maintenance operations across our multifamily communities. You will lead the maintenance team, coordinate with vendors, and manage preventative maintenance programs to ensure safety, cleanliness, and functionality of buildings and amenities.

Ideal candidates have 3+ years in multifamily maintenance with at least 1 year of supervisory experience, HVAC or EPA certification, and strong organizational and customer service