Multifamily Maintenance Lead Technician

Rich Smith Management; Hammond (LA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical benefits beginning the 1st of

Health, Dental & Vision Insurance

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Opportunities for professional growth

Job summary

RichSmith Management in Hammond, LA is seeking a seasoned Lead Service Technician to oversee maintenance operations for The Terrace, Ridge Estates, and The Villas of Hammond. You will lead a small team while staying hands-on with repairs and preventive maintenance.

Responsibilities include supervising technicians, coordinating vendors, inspecting properties, managing budgets, and ensuring timely responses to resident service requests. On-call rotation included.

Qualifications

• Previous multifamily/apartment maintenance experience.
• Previous lead or supervisory maintenance experience strongly preferred.
• HVAC and EPA certification preferred.
• Strong HVAC troubleshooting and repair skills.
• Working knowledge of electrical, refrigeration, plumbing, carpentry, appliance repair, and irrigation systems.
• Pool operation and maintenance experience preferred.
• Ability to read and interpret operating instructions and maintenance documentation.
• Ability to prepare routine reports and correspondence.
• Strong organizational, troubleshooting, and problem-solving skills.
• Ability to prioritize maintenance needs across multiple apartment communities.
• Professional communication and customer service skills.
• Must be available to work in an on-call capacity for emergency maintenance.

Responsibilities

• Oversee day-to-day maintenance operations across the assigned Hammond communities.
• Provide supervision and technical guidance to Service Technicians, Groundskeepers, and other maintenance personnel.
• Perform major and routine maintenance and repairs for apartments, buildings, common areas, breezeways, irrigation systems, grounds, and swimming pool equipment.
• Ensure service requests are completed within one business day except in extraordinary circumstances and follow up to ensure resident satisfaction.
• Complete and oversee apartment make-readies, including debris removal, repairs, replacements, painting, lock and key rotation, and inspections.
• Troubleshoot and repair HVAC, electrical, plumbing, refrigeration, appliances, carpentry, and irrigation systems.
• Assist with scheduling vendors and contractors and monitor work performed by outside contractors.
• Maintain inventory controls and secure competitive pricing for maintenance parts and labor.
• Ensure maintenance shops are clean, organized, properly stocked, and maintained in accordance with OSHA guidelines.
• Monitor maintenance expenses and work within established operating budgets.
• Identify unsafe conditions throughout the communities and recommend appropriate corrective action.
• Complete required preventative maintenance, including HVAC and scheduled monthly, quarterly, and annual maintenance.
• Perform interior and exterior painting and property upkeep as needed.
• Follow Fair Housing requirements and company policies at all times.
• Participate in the 24-hour emergency maintenance on-call rotation.
• Perform additional duties as assigned.

Skills

Leadership

HVAC troubleshooting

Strong communication

Problem-solving

Education

HVAC Certification

EPA Certification

Job description

RichSmith Management in Hammond, LA is seeking a seasoned Lead Service Technician to oversee maintenance operations for The Terrace, Ridge Estates, and The Villas of Hammond. You will lead a small team while staying hands-on with repairs and preventive maintenance.

Responsibilities include supervising technicians, coordinating vendors, inspecting properties, managing budgets, and ensuring timely responses to resident service requests. On-call rotation included.