Multifamily Maintenance Lead - Hands-On Supervisor

Harbor Group Management Company

Round Rock (TX)

On-site

USD 42,000 - 65,000

Full time

11 days ago

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Benefits offered by this job

Competitive Salaries

Medical, Dental & Vision Plans

401(k) Plan with Employer Matching

PTO & 10+ Holidays

Paid Parental Leave

Paid Birthday Off

Flexible Spending Accounts

Wellness Perks

Tuition Reimbursement

Volunteer Opportunities

Employee Recognition

Job summary

Harbor Group Management Company is seeking a Maintenance Supervisor to lead the multifamily maintenance team. You will oversee inspections, preventative maintenance, and vendor coordination to maintain safety and aesthetics across properties.

The role emphasizes hands-on leadership and strong customer service, with on-call duties and a required driver’s license for property operations.

Qualifications

Minimum of three years’ experience in multifamily property maintenance, including turnover/make-ready processes.
At least one year of supervisory or team leadership experience is required.
Expertise in general maintenance including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
EPA Universal or HVAC certification based upon property requirements.
Proficiency in diagnosing maintenance issues and implementing effective solutions.
Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.

Responsibilities

Supervise, train, and provide guidance to the maintenance team, ensuring tasks are completed effectively and on time.
Diagnose and repair issues related to plumbing, HVAC, electrical, appliances, carpentry, and general property maintenance.
Respond to resident service requests and complete work orders in accordance with company standards and timelines.
Oversee and participate in the make-ready process, including pre-move-out inspections, punch list creation, scheduling of vendors, and final quality checks.
Ensure all common areas, exteriors, and grounds are clean, safe, and visually appealing in alignment with company standards.
Schedule and supervise both in-house maintenance and third-party contractor/vendor work.
Perform and document monthly preventative maintenance according to company policies and procedures.
Maintain an organized inventory of supplies, tools, and parts; order materials as needed while adhering to budget guidelines.
Ensure safety protocols are followed by conducting regular safety meetings, maintaining current MSDS sheets, and complying with OSHA and other safety standards.
Inspect work completed by staff, vendors, and contractors to verify quality and compliance with specifications.
Provide excellent customer service by addressing resident concerns promptly and professionally.
Identify cost-saving opportunities and avoid unnecessary replacement of parts or materials.