Multicenter Optical Manager - Lead Teams & Grow ROI

Shopko Optical; Town of Sun Prairie (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Wages, Incentives, Bonus

401K with Match

Vacation Pay/Personal Day

Sick Pay

Employee Assistance Program

On the Job Training & Certification

Job summary

Shopko Optical is seeking an Optical Manager to lead our teams across multiple Wisconsin locations. You will supervise dispensing eyewear, support patient care, set goals, and drive financial performance while partnering with Optometrists to improve service and outcomes.

You will hire, train, coach and manage performance, ensuring excellent customer service and adherence to policies. On-the-job training and certification opportunities accompany a comprehensive benefits package.

Qualifications

• ABO/Shopko OCE Certification required within 12 months of hire/promotion.
• High School Graduate or equivalent.
• 3 years of leadership experience or equivalent management experience with strong customer service focus.

Responsibilities

• Lead teams at each location to execute merchandise, operational and customer service strategies.
• Model service, patient care and selling techniques to maximize customer satisfaction.
• Hire, train and coach teammates; manage performance.
• Partner with Optometrists to drive business and patient care results.
• Ensure compliance with HR policies and federal/state laws.

Skills

Leadership

Customer service

Teamwork

Problem solving

Communication

Education

ABO/Shopko OCE Certification

High School Graduate

Tools

Microsoft Office Suite

Job description

Shopko Optical is seeking an Optical Manager to lead our teams across multiple Wisconsin locations. You will supervise dispensing eyewear, support patient care, set goals, and drive financial performance while partnering with Optometrists to improve service and outcomes.

You will hire, train, coach and manage performance, ensuring excellent customer service and adherence to policies. On-the-job training and certification opportunities accompany a comprehensive benefits package.