Multibranch Floater: Member Relationship Advisor

Arlingtoncu; Harrisonburg (VA); Hybrid; USD 28,000 - 33,000; Full time

Job summary

COFCU at Harrisonburg, VA is seeking a Member Relationship Consultant II Float to deliver elevated member service across multiple branch locations. You will act as a flexible branch resource, covering staffing needs, training support, and increased transaction volumes in the service area.

Location is On-Site at Harrisonburg/JMU with travel across two branches. Schedule is Mon–Fri 8:30 AM–5 PM EST, with rotational Saturdays 9 AM–1 PM EST.

Qualifications

• High school diploma or GED; 1–2 years in financial or customer service.
• Strong consultative sales skills with ability to ask open-ended questions and identify member needs.
• Experience with teller and account servicing with accuracy and adherence to security/compliance.
• Ability to open/maintain deposit accounts and process complex requests.
• Familiarity with consumer lending processes and funding.
• Comfort with digital banking services and online account access.
• Knowledge of BSA/OFAC and consumer protection requirements.
• Strong interpersonal and communication skills for building trust.
• Willingness to travel regularly across branch locations.

Responsibilities

• Deliver elevated member service across multiple branches.
• Provide coverage for staffing needs and training support.
• Handle advisory and transactional functions, including complex account servicing.
• Support consumer lending and teller activities.

Skills

Consultative sales

Account servicing

Deposit accounts

Digital banking

Security & compliance

MS Office

Interpersonal communication

Travel readiness

Education

High school diploma or GED

Tools

Microsoft Office

Job description

COFCU at Harrisonburg, VA is seeking a Member Relationship Consultant II Float to deliver elevated member service across multiple branch locations. You will act as a flexible branch resource, covering staffing needs, training support, and increased transaction volumes in the service area.

Location is On-Site at Harrisonburg/JMU with travel across two branches. Schedule is Mon–Fri 8:30 AM–5 PM EST, with rotational Saturdays 9 AM–1 PM EST.