Multi-Venue F&B Manager - Grand Café & Outlets

Marcus Corporation; Lake Geneva (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Free meals

Gym discounts

Room discounts at Marcus Hotels &

Parking

Two for one movie coupons

Job summary

Marcus Geneva Resort & Spa is seeking an experienced Outlet Manager to lead daily food and beverage operations across Grand Café, Grand Central, Lobby Lounge, In-Room Dining, and Pool Bar. You will hire, train, and supervise staff, conduct pre-shift briefings, and coordinate events to deliver exceptional guest experiences.

The role emphasizes maintaining service standards, managing costs, and promoting hotel facilities while building strong cross-department relationships and ensuring guest

Qualifications

• Experience in food and beverage management in a destination or fine dining setting.
• Strong knowledge of F&B operations, preparation techniques and wine.
• Excellent written and verbal communication skills.
• Solid administrative abilities with a professional demeanor.

Responsibilities

• Manage daily food and beverage operations, including quality and service standards, cost control, guest relations, profitability, and equipment costs.
• Interview, hire, train, and supervise restaurant staff for smooth operations.
• Conduct pre-shift and departmental meetings to organize daily tasks.
• Schedule and oversee staff work assignments.
• Interact positively with guests, promoting hotel facilities and services.
• Resolve guest issues to ensure satisfaction.
• Organize special restaurant events and coordinate with other departments.
• Control reservations, ensuring full space utilization without compromising service quality.

Skills

F&B management

Communication skills

Administrative skills

Guest relations

Education

High school diploma

Job description

Marcus Geneva Resort & Spa is seeking an experienced Outlet Manager to lead daily food and beverage operations across Grand Café, Grand Central, Lobby Lounge, In-Room Dining, and Pool Bar. You will hire, train, and supervise staff, conduct pre-shift briefings, and coordinate events to deliver exceptional guest experiences.

The role emphasizes maintaining service standards, managing costs, and promoting hotel facilities while building strong cross-department relationships and ensuring guest