Multi-Unit Restaurant Operations Coach

Hunter Super Techs - TurnPoint; Norman (OK); On-site; USD 70,000 - 95,000; Full time

Job summary

Wingstop – Vibe Restaurants is seeking an Area Operations Coach to lead all operations within an assigned wing of restaurants. This full-time exempt role reports to the Director of Operations and drives productivity and operational excellence.

You will own KPIs and financial performance, manage budgeting/forecasting, and coach General Managers to improve restaurant performance. Expect four days weekly in restaurants with regular one-on-ones and huddle calls.

Qualifications

• Must be 18 years or older and have a high school diploma or equivalent; college degree is preferable.
• Two to four years of multi-unit experience in food service is recommended.
• Strong leadership, communication, and organizational skills required.
• Knowledge of catering, food preparation, and planning; basic Word/Excel proficiency.

Responsibilities

• Own KPI and financial performance for the wing; manage budgeting and forecasting.
• Coach General Managers to improve restaurant performance and accountability.
• Spend at least four days weekly in restaurants to visit all dayparts.
• Conduct bi-weekly in-person one-on-ones with General Managers and two weekly huddle calls.
• Support staffing, succession planning, and development of managers.

Skills

Leadership

Communication

Organizational skills

Problem solving

Team development

Word

Excel

Education

High school diploma or equivalent

College degree preferable

Tools

Word

Excel

Job description

Wingstop – Vibe Restaurants is seeking an Area Operations Coach to lead all operations within an assigned wing of restaurants. This full-time exempt role reports to the Director of Operations and drives productivity and operational excellence.

You will own KPIs and financial performance, manage budgeting/forecasting, and coach General Managers to improve restaurant performance. Expect four days weekly in restaurants with regular one-on-ones and huddle calls.