Multi-Unit Operations Leader

Hunter Super Techs - TurnPoint; Omaha (NE); On-site; USD 65,000 - 95,000; Full time

Job summary

Wingstop – Vibe Restaurants is seeking an Area Operations Coach to oversee all operations within an assigned wing of restaurants. This full-time exempt role reports to the Director of Operations and focuses on driving productivity and excellence across multiple site operations.

You will lead managers, manage budgets, forecast performance, and coach teams to achieve consistent results while visiting restaurants ≥4 days/week and maintaining strong communication with General Managers.

Qualifications

• Must be 18 years of age or older with a high school diploma or equivalent; a college degree is preferred.
• Two to four years of multi-unit experience in food service is recommended.
• Strong leadership, communication, and organizational skills, ability to prioritize tasks, solve problems, and work with limited supervision.
• Knowledge of catering, food preparation, and planning; familiarity with Word and Excel.

Responsibilities

• Own KPIs and financial performance for your wing and drive operational excellence.
• Budgeting, forecasting, and holding General Managers accountable for performance.
• Coach and develop managers; support staffing and succession planning.
• Create a monthly calendar and spend at least four days weekly in restaurants, visiting all dayparts.
• Conduct in-person bi-weekly one-on-ones with General Managers and two weekly huddle calls.

Skills

Leadership

Communication

Organizational skills

Prioritization

Problem solving

Coaching/People development

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Wingstop – Vibe Restaurants is seeking an Area Operations Coach to oversee all operations within an assigned wing of restaurants. This full-time exempt role reports to the Director of Operations and focuses on driving productivity and excellence across multiple site operations.

You will lead managers, manage budgets, forecast performance, and coach teams to achieve consistent results while visiting restaurants ≥4 days/week and maintaining strong communication with General Managers.