Area Operations Leader - Multi-Unit Restaurant Coach

Hunter Super Techs - TurnPoint; Oklahoma City (OK); On-site; USD 65,000 - 90,000; Full time

Job summary

Wingstop – Vibe Restaurants is seeking an Area Operations Coach to manage operations across a wing of restaurants. This is a full-time exempt position that reports to the Director of Operations, focused on driving productivity and excellence in every shift.

You will own KPIs and budgeting, develop managers and staff, and visit restaurants regularly to coach teams, oversee planning, and ensure consistent execution of company standards across dayparts, including weekends and holidays.

Qualifications

• Must be 18 years of age or older.
• A high school diploma or equivalent is required, and a college degree is preferable.
• Two to four years of multi-unit experience in food service is recommended.
• Strong leadership, communication, and organizational skills with the ability to prioritize tasks, solve problems, and work with limited supervision.
• Knowledge of catering, food preparation, and planning, plus basic computer skills like Word and Excel.

Responsibilities

• Financial Performance & KPIs: own KPIs and financial performance for the wing, conduct meetings, coaching to improve restaurant performance, budgeting and forecasting, and accountability for General Managers.
• People Development: advise on staffing/retention, succession planning, and development of managers.
• Purposeful Planning: create monthly calendar and visit restaurants at least four days a week, conduct bi-weekly one-on-ones with General Managers and two weekly huddle calls.

Skills

Leadership

Communication

Organization

Prioritization

Problem Solving

Self-Management

Catering Knowledge

Food Preparation

Planning

Education

High School Diploma

College Degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Wingstop – Vibe Restaurants is seeking an Area Operations Coach to manage operations across a wing of restaurants. This is a full-time exempt position that reports to the Director of Operations, focused on driving productivity and excellence in every shift.

You will own KPIs and budgeting, develop managers and staff, and visit restaurants regularly to coach teams, oversee planning, and ensure consistent execution of company standards across dayparts, including weekends and holidays.