Multi-Unit QSR District Manager | Guest Service Leader

Baskin-Robbins; Orrington (ME); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive Salary

Bonus up to 10%

Vehicle Reimbursement

Cell Phone Reimbursement

Medical Benefits

2 Weeks Paid Time Off

Job summary

Dunkin' Donuts in Orrington, ME seeks a District Manager to recruit and develop staff across 5–6 stores, ensuring high standards in service, quality, and cleanliness. You will lead guest service initiatives, coach teams, and drive sales growth while maintaining store compliance and operational plans.

The role emphasizes leadership, quick decision-making under pressure, and a strong focus on guest experience, with a competitive salary and benefits package available.

Qualifications

• 1-3 years in a multi-unit management capacity in a fast-paced environment.
• Serve-Safe certified or able to obtain certification.
• Self-motivated, energetic and people-oriented.
• Proficient written, verbal and math skills.

Responsibilities

• Leads Operational Excellence and the Guest Service Commitment: role models exceptional guest service and motivates the team to deliver passionate service.
• Builds Team Talent: hires and develops staff through training and communication; holds team accountable.
• Drives Sales Growth: identifies opportunities and motivates the team to improve performance.
• Manages Controllables and Restaurant Compliance: analyzes performance data and makes timely decisions.
• Plans and Communicates: creates actionable plans and clearly conveys goals and strategies.

Skills

Leadership

Guest Service

Team Building

Communication

Education

College degree in business or related field

Job description

Dunkin' Donuts in Orrington, ME seeks a District Manager to recruit and develop staff across 5–6 stores, ensuring high standards in service, quality, and cleanliness. You will lead guest service initiatives, coach teams, and drive sales growth while maintaining store compliance and operational plans.

The role emphasizes leadership, quick decision-making under pressure, and a strong focus on guest experience, with a competitive salary and benefits package available.