Multi-Unit Operations Leader

DoorDash Essentials, LLC; Charleston (SC); On-site; USD 82,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Parental leave

Wellness program

Commuter benefits

Paid time off

Paid sick leave

Job summary

DoorDash Essentials, LLC is seeking a people-focused leader and operations expert to oversee 4–6 DashMart locations, ensuring smooth, safe, and profitable day-to-day operations. You will recruit, coach, and retain a high-performing team while driving market metrics and implementing growth initiatives.

You will manage site culture and onboarding, work with cross-functional partners, and deliver excellent customer experiences while maintaining flexibility for a 24/7 business.

Qualifications

• 3+ years’ experience: In Operations, Retail/Warehouse Management, Strategy or related field
• Led & managed teams of 15+ employees and/or multi-locations
• Analytical with strong Excel/data analysis skills
• Flexible schedule including non-traditional hours, weekends and holidays

Responsibilities

• Lead and coach a high-performing team of Site Managers (4+ direct reports) and 30+ indirect reports
• Oversee day-to-day operations onsite at 4–6 DashMart locations, driving quality, efficiency and profitability
• Drive operational improvements and growth initiatives through pilots and cross-functional projects
• Lead site culture and change management, engaging teams and informing cross-functional decisions
• Partner with central teams to ensure best-in-class customer experience on every order

Job description

DoorDash Essentials, LLC is seeking a people-focused leader and operations expert to oversee 4–6 DashMart locations, ensuring smooth, safe, and profitable day-to-day operations. You will recruit, coach, and retain a high-performing team while driving market metrics and implementing growth initiatives.

You will manage site culture and onboarding, work with cross-functional partners, and deliver excellent customer experiences while maintaining flexibility for a 24/7 business.