Site Operations Lead — Warehouse & Team Growth

DoorDash USA

Charlotte (NC)

On-site

USD 56,000 - 83,000

Full time

5 days ago

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Benefits offered by this job

401(k) matching

Paid parental leave

Health, dental & vision coverage

Paid time off

Job summary

DoorDash is seeking an Assistant Site Manager for the DashMart Charlotte, NC location. You will lead a team of hourly Operations Associates and Shift Leads, oversee scheduling and inventory management, and partner with cross-functional teams to improve processes and outcomes.

You will analyze data to guide decisions, own escalation resolution, and champion a safety-first, customer-obsessed culture while ensuring high-quality order fulfillment.

Qualifications

3+ years in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or related field.
1+ years of experience managing a team
Ability to own outcomes and drive ownership in a growing business
Comfort with ambiguity and rapid change in a startup environment
Data-driven thinker who uses Excel/Sheets for analysis (pivot tables)

Responsibilities

Lead a team of hourly Operations Associates and Shift Leads, hiring, coaching, and developing staff.
Own scheduling eﬀorts and inventory management to meet performance targets.
Analyze data for a focus area and collaborate with cross-functional partners on resource allocation.
Coach the team to deliver high-quality customer experiences and maintain safety-focused culture.

Skills

People leadership

Data analysis

Pivot tables

Scheduling

Inventory management

Tools

Excel

Google Sheets

Job description

You will analyze data to guide decisions, own escalation resolution, and champion a safety-first, customer-obsessed culture while ensuring high-quality order fulfillment.

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