Multi-Unit General Manager

The Talent Shop; Baltimore (MD); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

20–30% performance-based bonus

4 weeks PTO annually

Health & Dental insurance

401(k) with company match

Monthly wellness reimbursement

Employee discounts and complimentary meals

Job summary

A leading bakery café group is seeking a dynamic Multi-Unit General Manager to oversee multiple locations across the DMV area. In this role, you will ensure operational excellence, inspire teams, and drive sales growth. The ideal candidate has over 5 years of management experience in hospitality with strong leadership and financial skills. This full-time position offers a competitive salary and numerous benefits, including performance bonuses and extensive PTO.

Qualifications

• 5+ years of management experience in hospitality, food service, or retail.
• Weekend availability a MUST.
• Strong leadership skills with successful team development.

Responsibilities

• Lead day-to-day operations across multiple units.
• Recruit, coach, and develop high-performing teams.
• Drive sales growth through local marketing.

Skills

Management experience in hospitality

Leadership skills

Financial acumen

Communication skills

Team development

Adaptability in fast-paced environments

Job description

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This range is provided by The Talent Shop. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $85,000.00/yr

Direct message the job poster from The Talent Shop

Managing Partner @ The Talent Shop | MBA, HR

The Talent Shop is seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations across the DMV area. This hands‑on, people‑focused leader will inspire teams, deliver outstanding guest experiences, and drive operational and financial success.

Benefits Offered

• Competitive salary $70,000–$85,000 plus 20–30% performance-based bonus
• 4 weeks PTO annually
• Health & Dental insurance (with employer contribution)
• 401(k) with company match
• Monthly wellness reimbursement
• Employee discounts and complimentary meals during shifts
• Opportunities for growth in a values‑driven, expanding company

Key Responsibilities

• Lead day‑to‑day operations across multiple units, ensuring excellence in service, product quality, and team culture
• Recruit, coach, and develop high‑performing teams
• Drive sales growth through local marketing, community engagement, and operational efficiency
• Monitor and analyze KPIs to optimize labor, inventory, and profitability
• Create a welcoming, service‑driven atmosphere for both guests and employees

Qualifications

• 5+ years of management experience in hospitality, food service, or retail (Previous bakery + cafe experience preferred!)
• Mon‑Fri + Weekend availability a MUST
• Strong leadership skills with proven success in team development
• Solid financial acumen with KPI management experience
• Hands‑on leadership style with adaptability in fast‑paced environments
• Excellent communication and interpersonal skills

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

• Management, Business Development, and Customer Service
• Industries: Hospitality, Restaurants, and Food and Beverage Services

Bethesda, MD — $70,000.00‑$90,000.00 (1 week ago)