Multi-Unit Dining Ops Director — Growth and Guest Experience

Self Opportunity, Inc.; Chicago (IL); On-site; USD 100,000 - 120,000; Full time

Job summary

A casual dining company is seeking an experienced Director of Operations to oversee a portfolio of 8–10 high-volume restaurants in Chicago. This role includes driving sales growth, ensuring guest satisfaction, and developing management teams. The ideal candidate has over 5 years of multi-unit leadership experience in casual dining and strong financial acumen. This position offers an annual salary between $100,000 and $120,000.

Qualifications

• Minimum 5+ years of proven multi-unit leadership experience in casual or fine dining required.
• Strong financial acumen with demonstrated success in P&L management.
• Ability to coach and develop high-performing teams at scale.

Responsibilities

• Oversee a portfolio of 8–10 high-volume casual dining restaurants.
• Drive sales growth, guest satisfaction, profitability, and operational efficiency.
• Recruit, develop, and mentor high-performing managers.

Skills

Multi-unit leadership

P&L management

Coaching teams

Strong communication

Organizational skills

Job description

A casual dining company is seeking an experienced Director of Operations to oversee a portfolio of 8–10 high-volume restaurants in Chicago. This role includes driving sales growth, ensuring guest satisfaction, and developing management teams. The ideal candidate has over 5 years of multi-unit leadership experience in casual dining and strong financial acumen. This position offers an annual salary between $100,000 and $120,000.