Multi-Unit Coffee Operations Leader (4–8 Stores)

MOKA Coffee; Madison (WI); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k)

Paid time off

In-store discounts

Opportunity for growth

Job summary

MOKA Coffee is looking for an Operations Manager in Madison, WI to oversee 4-8 coffee shop locations. The ideal candidate will have leadership experience in a fast-paced customer-focused environment, driving operational excellence and improving store performance.

This position offers a competitive salary of $70,000-$85,000, plus a quarterly bonus program, health insurance, and opportunities for growth within the company. Join MOKA to develop future leaders and enhance customer experiences!

Qualifications

• 3-5+ years of experience in a fast-paced customer-facing business.
• Multi-unit leadership experience preferred.
• Strong leadership and interpersonal skills.

Responsibilities

• Lead operational performance of multiple coffee shop locations.
• Drive financial results and improve store performance.
• Coach and develop store managers and teams.

Skills

Leadership

Operational Excellence

Customer Service

Problem-Solving

Communication

Education

Bachelor's degree or equivalent experience

Job description

MOKA Coffee is looking for an Operations Manager in Madison, WI to oversee 4-8 coffee shop locations. The ideal candidate will have leadership experience in a fast-paced customer-focused environment, driving operational excellence and improving store performance.

This position offers a competitive salary of $70,000-$85,000, plus a quarterly bonus program, health insurance, and opportunities for growth within the company. Join MOKA to develop future leaders and enhance customer experiences!