Multi-Store Training & Operations Manager

West Coast Self-Storage; Seattle (WA); Vor Ort; USD 29.000 - 37.000; Vollzeit

Benefits dieser Stelle

Bonus potential

Medical Insurance

Life Insurance

Paid time off

401(k) matching

Profit sharing

Employee discount

Referral program

On-the-job training

Promotion opportunities

Zusammenfassung

West Coast Self-Storage is seeking a Training Manager to oversee day-to-day store operations and achieve performance objectives at a single location. You will train new hires, manage work schedules, assist in developing sales skills, and participate in recruitment through interviews.

Emphasis on customer service and an environment of accomplishment and well-being for team members. The role includes supporting a network of stores with consistent training standards and ensuring compliance with

Qualifikationen

• Interpersonal skills are essential.
• Demonstrated teamwork and collaboration.
• Flexibility to adapt to changes and feedback.
• Commitment to self-development and learning.
• Innovation mindset to improve processes.
• Ability to stand, walk, and handle physical tasks.
• Ability to work in varied environments and conditions.

Aufgaben

• Lead daily store operations and meet performance objectives at the location.
• Manage new hire training and ensure LMS courses are completed on time.
• Create and manage staff schedules for the team.
• Support sales skill development across the store network.
• Interview as part of the recruitment process.
• Ensure compliance with Labor Law posters and safety guidelines.
• Maintain store organization, cleanliness, and merchandising standards.
• Monitor customer service quality and response times.

Kenntnisse

Interpersonal skills

Teamwork

Flexibility

Self-development

Innovation management

Physical demands

Work environment

Jobbeschreibung

West Coast Self-Storage is seeking a Training Manager to oversee day-to-day store operations and achieve performance objectives at a single location. You will train new hires, manage work schedules, assist in developing sales skills, and participate in recruitment through interviews.

Emphasis on customer service and an environment of accomplishment and well-being for team members. The role includes supporting a network of stores with consistent training standards and ensuring compliance with