Multi-Store Market Manager - Travel 50%

Lori's Gifts, Inc.; Boston (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Legal plan

Commuter benefits

Paid time off

Employee discounts

Job summary

Lori's Gifts, Inc. is seeking a Market Manager to lead multiple hospital gift shop locations. This role requires traveling 50% of the time to assigned stores while also managing the home store, ensuring sales and guest experience excellence.

You will hire and train staff, monitor KPIs, and ensure merchandising standards across locations, while maintaining high service levels and operational efficiency.

Qualifications

• Retail management experience required.
• Experience hiring and evaluating store personnel.
• Ability to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Travel 50% of time to assigned stores and 50% in home store.
• Lead and develop sales-driven teams across multiple stores.
• Schedule staff to ensure proper coverage and store hours.
• Maintain inventory levels and secure merchandise.
• Provide onboarding and training on sales techniques, promotions, and procedures.
• Address escalated customer service issues and maintain guest satisfaction.

Skills

Retail management

Staff supervision

Multi-unit leadership

Customer service excellence

Education

High School diploma or GED

College degree preferred

Tools

POS systems

Job description

Lori's Gifts, Inc. is seeking a Market Manager to lead multiple hospital gift shop locations. This role requires traveling 50% of the time to assigned stores while also managing the home store, ensuring sales and guest experience excellence.

You will hire and train staff, monitor KPIs, and ensure merchandising standards across locations, while maintaining high service levels and operational efficiency.