Multi-State Payroll Account Manager

H&R Block, Inc.; Oregon; Hybrid; USD 30,000 - 45,000; Full time

Job summary

H&R Block, Inc. seeks a detail-oriented Payroll Associate Account Manager to manage multi-state payroll services, ensuring compliance with federal, state, and local laws for a portfolio of clients.

You will handle payroll actions, tax filings, year-end forms, and client inquiries, coordinating with payroll platforms like ADP/Paychex/Gusto, and maintaining accurate employee records across states.

Qualifications

• 3+ years of experience in payroll processing, preferably in a multi-state environment.
• Strong working knowledge of federal, state, and local payroll regulations
• Experience with employer account registrations (e.g., state withholding, SUI)
• Experience filing and amending quarterly/annual payroll tax forms (e.g., 941, 940, state equivalents)

Responsibilities

• Serve as the primary payroll contact for a portfolio of assigned clients.
• Process payroll-related actions, including status changes, separations, tax changes, deductions, and direct deposits.
• Apply for and maintain State and Local Withholding IDs; update rates as required by regulation changes.
• Ensure payrolls are processed accurately and on schedule, including regular wages, overtime, bonuses, tips, and other premium payments.
• Review, verify, and reconcile payroll data in accordance with payroll guidelines and compliance requirements
• Provide clear and timely responses to client inquiries on payroll, policies, and benefits-related topics.
• Manage payroll processes across multiple states and ensure compliance with varying jurisdictional requirements.
• Maintain and update employee payroll records and documentation.
• Support payroll year-end activities, including W-2/1099 issuance and compliance reporting.
• Prepare and file quarterly and annual payroll tax forms; process amended returns when necessary.
• Distribute federal and state payroll filings to clients and respond to related inquiries.
• Understand and facilitate related payroll services such as workers' compensation reporting and timekeeping systems.
• Interpret and process various earnings and deductions, including garnishments, benefits, and retirement contributions.

Skills

Multi-state payroll processing

Client communication

Attention to detail

Time management

Payroll systems

Education

High school diploma or equivalent

Tools

ADP

Paychex

Gusto

Job description

H&R Block, Inc. seeks a detail-oriented Payroll Associate Account Manager to manage multi-state payroll services, ensuring compliance with federal, state, and local laws for a portfolio of clients.

You will handle payroll actions, tax filings, year-end forms, and client inquiries, coordinating with payroll platforms like ADP/Paychex/Gusto, and maintaining accurate employee records across states.