Multi-Site Thrift Store Leader — Drive Community Impact

Bella's Voice; Lynnwood (WA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

20% Employee Discount

Paid Training and Development

Job summary

Bella's Voice Lynnwood, Washington, United States is seeking a Multi-Site Store Supervisor to lead operations across Lynnwood and Shorelin locations. The role provides flexible on-site leadership, ensuring consistency in customer service, cash handling, merchandising, and compliance with Bella’s Voice standards.

You will coach employees and volunteers, support onboarding and training, oversee opening/closing procedures, and partner with Store Leadership on staffing, priorities, and communication

Qualifications

• High school diploma or equivalent.
• Minimum two years’ retail or customer service experience.
• One year of supervisory or team leadership experience.
• Strong communication, leadership, and organizational skills.
• Ability to lift to 40 pounds.
• Ability to walk and stand for extended periods.
• Thrift store or resale retail experience preferred.
• Knowledge of clothing brands, housewares, antiques, or collectibles.

Responsibilities

• Provide supervisory coverage across multiple Bella’s Voice locations based on staffing and business needs.
• Lead, coach, and support employees and volunteers across Retail and Production operations.
• Assist with onboarding, training, coaching, recognition, and performance feedback; monitor attendance and policy compliance.
• Oversee daily store operations, including opening/closing, assignments, breaks, cash handling, and workflow.
• Support sales floor, merchandising, stocking, pricing, donation intake, processing, and production activities.
• Deliver exceptional customer and donor service while reflecting the organization’s mission and values.
• Maintain consistent operational standards across locations and identify opportunities for improvement.
• Monitor safety, loss prevention, cash controls, and compliance; elevate concerns as needed.
• Partner with Store Leadership to support staffing, training initiatives, priorities, and cross-location communication.
• Demonstrate flexibility in work location, schedule, assignments, and responsibilities.

Skills

Strong communication

Leadership

Organizational skills

Education

High school diploma or equivalent

Job description

Bella's Voice Lynnwood, Washington, United States is seeking a Multi-Site Store Supervisor to lead operations across Lynnwood and Shorelin locations. The role provides flexible on-site leadership, ensuring consistency in customer service, cash handling, merchandising, and compliance with Bella’s Voice standards.

You will coach employees and volunteers, support onboarding and training, oversee opening/closing procedures, and partner with Store Leadership on staffing, priorities, and communication