Multi-Site Test Proctor & Admin Support Specialist

Ellenco Estágios e Treinamentos; Quincy (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Ellenco Estágios e Treinamentos is seeking a reliable Test Proctor & Administrative Support Specialist to assist daily testing operations across multiple training sites in Quincy, MA. The role emphasizes maintaining a secure testing environment, accurate data entry, record management, and general office support.

The ideal candidate will demonstrate strong organizational skills, meticulous attention to detail, basic technical troubleshooting, and the ability to work independently in a fast-paced

Qualifications

• Previous experience in administrative support, data entry, office coordination, or test proctoring preferred.
• Strong computer and Microsoft Excel skills.
• Excellent organizational and time management abilities.
• Strong communication and customer service skills.
• Ability to work independently with minimal supervision.
• High attention to detail and accuracy.
• Ability to maintain confidentiality and professionalism.
• Basic troubleshooting and technical support skills.

Responsibilities

• Greet and check in employees for scheduled testing sessions.
• Verify employee identity and testing eligibility.
• Assign and manage tests through the Learning Management System (LMS).
• Explain testing procedures, policies, and rules to employees.
• Monitor testing sessions to ensure compliance with testing standards.
• Maintain a quiet, secure, and distraction-free testing environment.
• Prevent unauthorized materials or cheating during testing sessions.
• Troubleshoot minor technical or login issues during testing.
• Report testing irregularities or policy violations to supervisors.
• Serve as the primary point of contact at the testing site.
• Perform accurate data entry and maintain digital records.
• Input information from paper documents into spreadsheets and databases.
• Assist with special projects requiring high-volume data entry.
• Organize, archive, and retrieve records and files as needed.
• Operate office equipment such as scanners, printers, and copiers.
• Support departments with administrative and reporting tasks.
• Evaluate workflow processes and assist in improving office efficiency.
• Handle file and data requests in a timely manner.
• Work independently while managing multiple responsibilities.

Skills

Test Proctoring

Administrative Support

Data Entry

Microsoft Excel

Learning Management Systems (LMS)

Record Management

Office Administration

Technical Troubleshooting

Scheduling Coordination

Document Management

Customer Service

Organizational Skills

Communication Skills

Workflow Coordination

Compliance Monitoring

Time Management

Attention to Detail

Independent Work

File Management

Computer Operations

Tools

Microsoft Excel

Learning Management Systems (LMS)

Job description

Ellenco Estágios e Treinamentos is seeking a reliable Test Proctor & Administrative Support Specialist to assist daily testing operations across multiple training sites in Quincy, MA. The role emphasizes maintaining a secure testing environment, accurate data entry, record management, and general office support.

The ideal candidate will demonstrate strong organizational skills, meticulous attention to detail, basic technical troubleshooting, and the ability to work independently in a fast-paced