Test Proctor & Program Support Specialist (Hybrid)

LinQ Global; Quincy (MA); Hybrid; USD 30,000 - 33,000; Full time

Job summary

LinQ Global is seeking a Program Support / Test Proctor to administer computer-based testing and provide administrative support. This role involves monitoring testing sessions, assisting test takers, performing data entry, and maintaining accurate digital records.

You will check in test takers, launch tests through an LMS, troubleshoot basic issues, and ensure a secure, quiet testing environment while handling confidential information.

Qualifications

• Experience in administrative support, data entry, testing/proctoring, or related roles.
• Strong Excel and computer skills.
• Excellent attention to detail and organization.
• Good communication and customer service skills.
• Ability to work independently and follow established procedures.
• Willingness to work occasional evenings or overnight shifts.
• Ability to travel to other training locations.

Responsibilities

• Check in test takers and verify identification and eligibility.
• Set up and launch computer-based tests through an LMS.
• Explain testing procedures and monitor testing sessions.
• Maintain a secure, quiet, and professional testing environment.
• Provide basic assistance with computer, login, and testing issues.
• Report technical issues or testing irregularities.
• Perform data entry using Microsoft Excel and other databases.
• Scan, organize, and maintain electronic and paper records.
• Process record and data requests.
• Support administrative projects and high-volume data-entry tasks.
• Follow established procedures and maintain confidentiality.

Skills

Administrative support

Data entry

Testing/proctoring

Customer service

Attention to detail

Communication skills

Tools

Microsoft Excel

Databases

LMS familiarity

Job description

LinQ Global is seeking a Program Support / Test Proctor to administer computer-based testing and provide administrative support. This role involves monitoring testing sessions, assisting test takers, performing data entry, and maintaining accurate digital records.

You will check in test takers, launch tests through an LMS, troubleshoot basic issues, and ensure a secure, quiet testing environment while handling confidential information.