Multi-Site Security Program Manager – Denver

Citadel Security Inc.; Denver (CO); On-site; USD 68,000 - 92,000; Full time

Job summary

Citadel Security USA seeks an experienced Program Manager to provide senior leadership across contracts in the Denver area. You will oversee performance, compliance, and client relationships while coordinating with field teams and management to ensure service excellence.

The role requires coordinating staffing, licensing, and training needs and may expand to additional contracts as operations grow. Strong leadership and communication are essential.

Qualifications

• High school diploma or GED required.
• 5–7 years of progressive supervisory or management experience in private security, law enforcement, military, or related field.
• At least 2 years of security industry experience.
• Must currently hold an active Denver Security Guard License or be qualified and able to obtain one; FBI background check and fingerprinting may be required.
• Must successfully complete all required background screening, licensing, and fingerprinting.
• Valid driver’s license with a clean driving record.

Responsibilities

• Oversee contracts and locations with operational oversight.
• Maintain consistent service delivery across posts and shifts.
• Review performance and identify improvements.
• Ensure contract requirements and standards are followed.
• Coordinate with Operations and District Management on major matters.
• Establish accountability among supervisors and staff.
• Recruit staffing and assist onboarding; support development of leaders.

Skills

Multi-site leadership

Contract management

Workforce planning

Labor utilization

Client relationships

Quality assurance

Compliance

Risk management

Leadership development

Performance management

Strategic planning

Conflict resolution

Professional communication

Operational reporting

Cross-functional collaboration

Education

High school diploma or GED

Criminal Justice

Business Administration

Management

Tools

TrackTik

Job description

Citadel Security USA seeks an experienced Program Manager to provide senior leadership across contracts in the Denver area. You will oversee performance, compliance, and client relationships while coordinating with field teams and management to ensure service excellence.

The role requires coordinating staffing, licensing, and training needs and may expand to additional contracts as operations grow. Strong leadership and communication are essential.