Multi-Site Property & Resident Experience Coordinator

The Procopio Companies + Bria; Marlborough (MA); On-site; USD 50,000 - 65,000; Full time

Job summary

The Procopio Companies + Bria is seeking an Assistant Property Manager to build a welcoming community across multiple properties. You will assist with leasing activities, budgets, and financial tasks while providing outstanding resident service.

This role requires strong communication, organization, and the ability to manage multiple properties efficiently. A focus on hospitality and community is essential to success.

Qualifications

• Bachelor's degree preferred in business, hospitality, real estate, or related field.
• 1–3 years of residential property management experience.
• Reliable transportation to cover multiple properties.

Responsibilities

• Assist with budgets, financial reports, and rent collection.
• Monitor expenses and suggest efficiencies.
• Support lease administration including renewals and notices.
• Serve as main contact for residents and respond to inquiries.
• Plan and coordinate resident events to build community.
• Maintain a professional leasing office and common areas.
• Conduct property tours and prepare lease documents.
• Monitor occupancy and retention and report trends to the Property Manager.
• Support marketing efforts to attract prospective residents.
• Process and track maintenance requests and safety issues.
• Coordinate with maintenance team for property upkeep.
• Implement programs to enhance resident experience and uphold standards.

Skills

Customer service

Attention to detail

Interpersonal skills

Communication skills

Multi-tasking

Hospitality background

Education

Bachelor's degree in Business Administration, Hospitality Management, Real Estate, or related field

Tools

Yardi

Microsoft Excel

Job description

The Procopio Companies + Bria is seeking an Assistant Property Manager to build a welcoming community across multiple properties. You will assist with leasing activities, budgets, and financial tasks while providing outstanding resident service.

This role requires strong communication, organization, and the ability to manage multiple properties efficiently. A focus on hospitality and community is essential to success.