Multi-Site Property Assistant Manager

RHF Management, Inc.; Los Angeles (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Nine paid holidays

Up to 80 hours vacation (new hires)

Paid sick leave

Retirement savings plan

FSA/HSA

Job summary

RHF Management, Inc. is seeking an Assistant Property Manager to support two senior residential communities in Los Angeles. The role manages resident services, administrative duties, financial activities, and LIHTC compliance across 106 units split between Paseo at Californian and Bonnie Brae.

Two-site coverage with 20 hours per week at each site, requiring strong organization, communication, and multitasking. Experience with OneSite/RealPage and LIHTC is a strong plus.

Qualifications

• Minimum of 2 years of office or administrative experience.
• Property management experience preferred.
• Experience with affordable housing programs, LIHTC/Tax Credit preferred.
• Proficiency in Microsoft Word and Excel; familiarity with OneSite/RealPage preferred.
• Strong organizational skills and the ability to manage multiple priorities and deadlines.
• Excellent verbal and written communication skills.
• Strong customer service and problem-solving skills, with ability to work with a diverse population.
• Ability to work independently while collaborating effectively with residents, staff, vendors, and other stakeholders.

Responsibilities

• Answer incoming calls, assist residents and visitors, and relay messages to the Property Manager or Maintenance team.
• Manage correspondence with residents, staff, vendors, city officials, and other partners.
• Maintain accurate resident and property files and update resident information in OneSite.
• Assist with applicant waiting lists, schedule interviews, and update application statuses.
• Process and track maintenance work orders in OneSite and follow up with residents as needed.
• Coordinate vendor appointments and obtain bids or proposals for services.
• Monitor office supplies and notify the Property Manager when replenishment is needed.
• Serve as a point of contact for residents, responding to questions and concerns with patience, professionalism, and empathy.
• Communicate community policies, notices, and updates clearly and respectfully.
• Support positive resident relationships and engagement while maintaining confidentiality.
• Assist with annual resident recertifications by gathering documentation and following up with residents.
• Maintain resident files and documentation in accordance with LIHTC program requirements, applicable regulations, and RHF policies.
• Help prepare compliance documentation and reports for audits and inspections.
• Support the Property Manager in maintaining compliance with fair housing requirements and applicable policies.
• Assist with rent collection, record payments, and issue receipts as applicable.
• Track delinquencies and assist with preparing late notices.
• Help identify and resolve payment or account discrepancies in coordination with the Property Manager.
• Coordinate with vendors and service providers to support timely completion of maintenance and other property needs.
• Communicate operational concerns and updates to the Property Manager promptly.
• Collaborate with staff at both communities to support consistent and efficient daily operations.
• Perform other duties as assigned.

Skills

Organizational skills

Verbal communication

Written communication

Customer service

Problem solving

Multitasking

Independent work

Team collaboration

Tools

Microsoft Word

Microsoft Excel

OneSite

RealPage

Job description

RHF Management, Inc. is seeking an Assistant Property Manager to support two senior residential communities in Los Angeles. The role manages resident services, administrative duties, financial activities, and LIHTC compliance across 106 units split between Paseo at Californian and Bonnie Brae.

Two-site coverage with 20 hours per week at each site, requiring strong organization, communication, and multitasking. Experience with OneSite/RealPage and LIHTC is a strong plus.