Multi-Site Operations Manager - Growth & Profitability

Werner Enterprises, Inc.; Richmond (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Job summary

Werner Enterprises is seeking a Complex Manager to lead on-site management teams across multiple locations, driving performance through financial metrics, customer relationships, and safety compliance. You will oversee payroll, invoicing, and reporting while coordinating with drivers, dispatchers, and supervisors to maintain efficient operations.

The role requires 5+ years in transportation/logistics, strong leadership, and the ability to coach managers toward achieving growth and profitability

Qualifications

• 5+ years in transportation, logistics, or freight operations.
• Experience managing multiple terminals or facilities, preferably simultaneously.
• Experience leading managers, supervisors, dispatchers, dockworkers, and drivers.
• Strong understanding of FMCSA regulations, hours-of-service requirements, driver qualifications, inspections, and safety programs.
• Experience managing operating budgets, labor costs, productivity, and profitability.
• Ability to coach, develop, and hold managers accountable for results.
• Ensuring all locations meet safety and operational standards.

Responsibilities

• Oversee 4 customer locations and 2 FirstFleet occupied locations; manage a total of 6 supervisors.
• Eliminate empty miles and optimize network efficiency across terminals.
• Coordinate callouts/open positions to ensure full coverage and staffing.
• Assist with dispatching where needed and maintain customer communications.
• Oversee payroll and billing for weekly invoices and ensure timely customer reports.
• Monitor Hours of Service / DOT compliance and driver qualifications.
• Oversee maintenance and paperwork across FirstFleet facilities.

Skills

Leadership

Operations management

Budget management

Customer relationship management

Regulatory compliance

Communication

Job description

Werner Enterprises is seeking a Complex Manager to lead on-site management teams across multiple locations, driving performance through financial metrics, customer relationships, and safety compliance. You will oversee payroll, invoicing, and reporting while coordinating with drivers, dispatchers, and supervisors to maintain efficient operations.

The role requires 5+ years in transportation/logistics, strong leadership, and the ability to coach managers toward achieving growth and profitability