Multi-Site Operations Leader | Safety & Service Excellence

Addison Group; Sulphur (LA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Performance-based incentives

Job summary

Addison Group is seeking a Director of Operations in the Sulphur area to oversee daily operations across multiple locations, drive safety, service excellence, and financial performance. You will lead Operations Managers and frontline teams while partnering with HR, Safety, Maintenance, Finance, and other departments to achieve company and customer goals.

The role requires 5+ years of ops leadership, a Bachelor's degree, and experience managing 10+ staff.

Qualifications

• Bachelor's degree preferred in business, operations, transportation, or related field.
• 5+ years of operations leadership experience.
• Experience managing teams of 10+ employees.
• Knowledge of DOT, FMCSA, and OSHA regulations.
• Strong leadership, communication, problem-solving, and analytical skills.

Responsibilities

• Lead and develop Operations Managers, supervisors, and frontline teams across multiple locations.
• Establish accountability for operational performance, safety, customer service, and standards.
• Oversee daily service delivery, including scheduling, fleet availability, on-time performance, and customer satisfaction.
• Identify challenges and lead process improvements to increase efficiency and reduce disruptions.
• Partner with HR on hiring, performance management, and talent development.
• Collaborate with Safety and Maintenance to ensure regulatory compliance and safety culture.
• Monitor KPIs, budgets, costs, and financial performance; identify opportunities for improvement.
• Support new contracts, growth, and cross-functional initiatives.
• Conduct facility and vehicle inspections and participate in audits and risk assessments.

Skills

Leadership

Communication

Problem-solving

Analytical

Education

Bachelor's degree in Business/Operations/Transportation

Job description

Addison Group is seeking a Director of Operations in the Sulphur area to oversee daily operations across multiple locations, drive safety, service excellence, and financial performance. You will lead Operations Managers and frontline teams while partnering with HR, Safety, Maintenance, Finance, and other departments to achieve company and customer goals.

The role requires 5+ years of ops leadership, a Bachelor's degree, and experience managing 10+ staff.