Multi-Site Operations & Front Desk Coordinator

Metropolitan Charities, inc.; Saint Petersburg (FL); On-site; USD 36,000 - 60,000; Full time

Job summary

Metropolitan Charities, inc. in Saint Petersburg, FL is seeking an Operations Specialist to support day-to-day operations across multiple sites. You will provide administrative support, front desk coverage, and basic facilities coordination to ensure a smooth, high-quality experience for patients, staff, and visitors.

The role requires a High School Diploma, experience in reception or admin, familiarity with HIPAA, and the ability to lift up to 50 lbs. Travel between sites may be necessary.

Qualifications

• High School Diploma or equivalent.
• Reception/administrative support experience preferred.
• Healthcare or non-profit experience preferred.
• Experience with front desk operations.
• Ability to lift up to 50 lbs.
• Familiarity with HIPAA confidentiality requirements.
• Customer service and professional communication skills.

Responsibilities

• Provide general administrative support, including document preparation, copying, filing, data entry, and managing multi-line phone systems.
• Greet and assist patients, clients, and visitors in person and by phone, ensuring a professional and welcoming environment.
• Support front office operations, including appointment scheduling, patient flow, and reception coverage as needed.
• Assist in maintaining adequate front desk coverage and overall site operations.
• Utilize internal communication systems (e.g., paging) for announcements and coordination.
• Support facility operations by maintaining a safe, clean, and organized environment across sites.
• Perform basic facility and office upkeep tasks, including sanitation, minor maintenance, and carpet cleaning as needed.
• Assist with office moves, furniture setup, and equipment installation.
• Manage inventory and supplies, including ordering, tracking, pickups, and coordinating shipping and receiving.
• Oversee mail distribution and specialty printing services.
• Provide support for company vehicle oversight and basic fleet coordination.
• Assist with event setup and breakdown for organizational activities.
• Travel between locations as needed to support operational and site needs.
• Perform other duties as assigned.

Skills

Customer service

Communication

HIPAA knowledge

Multitasking

Independent work

Physical stamina

Education

High School Diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

Metropolitan Charities, inc. in Saint Petersburg, FL is seeking an Operations Specialist to support day-to-day operations across multiple sites. You will provide administrative support, front desk coverage, and basic facilities coordination to ensure a smooth, high-quality experience for patients, staff, and visitors.

The role requires a High School Diploma, experience in reception or admin, familiarity with HIPAA, and the ability to lift up to 50 lbs. Travel between sites may be necessary.