Multi-Site Maintenance Leader

Harbor Group; Jacksonville (FL); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

401(k) Plan with Employer Matching

Paid Time Off

10+ Paid Holidays

Health Savings Account

Long-Term Disability

Life Insurance

Dental / Vision

Employee Discounts

Tuition Reimbursement

Employee Assistance Program

Job summary

Harbor Group is seeking a Multi-site Maintenance Supervisor in Jacksonville, FL to oversee maintenance at two or more properties. You will lead a hands-on team, coordinate with vendors, and manage preventative maintenance to ensure safety, cleanliness, and appeal of communities.

Your role focuses on responding to resident requests, scheduling make-ready tasks, and enforcing standards while controlling inventory and budgets. You will work in a dynamic, customer-service oriented environment.

Qualifications

• Minimum of three years’ experience in multifamily property maintenance, including turnover/make-ready processes.
• At least one year of supervisory or team leadership experience is required.
• Expertise in general maintenance including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
• EPA Universal or HVAC certification based upon property requirements.
• Proficiency in diagnosing maintenance issues and implementing effective solutions.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.
• Proficient with Microsoft Office; Property Management software and Maintenance Ticketing System experience is a must.
• Must be customer-service oriented with the ability to interact professionally with residents and vendors.
• Must be available for emergency on-call, including evenings and weekends upon the needs of the property.

Responsibilities

• Supervise, train, and provide guidance to the maintenance team, ensuring tasks are completed effectively and on time.
• Diagnose and repair issues related to plumbing, HVAC, electrical, appliances, carpentry, and general property maintenance.
• Respond to resident service requests and complete work orders in accordance with company standards and timelines.
• Oversee and participate in the make-ready process, including pre-move-out inspections, punch list creation, scheduling of vendors, and final quality checks.
• Ensure all common areas, exteriors, and grounds are clean, safe, and visually appealing in alignment with company standards.
• Schedule and supervise both in-house maintenance and third-party contractor/vendor work.
• Perform and document monthly preventative maintenance according to company policies and procedures.
• Maintain an organized inventory of supplies, tools, and parts; order materials as needed while adhering to budget guidelines.
• Ensure safety protocols are followed by conducting regular safety meetings, maintaining current MSDS sheets, and complying with OSHA and other safety standards.
• Inspect work completed by staff, vendors, and contractors to verify quality and compliance with specifications.
• Provide excellent customer service by addressing resident concerns promptly and professionally.
• Identify cost-saving opportunities and avoid unnecessary replacement of parts or materials.

Skills

Supervisory experience

Maintenance expertise

Customer service

Organizational skills

Communication skills

Problem-solving

Education

EPA Universal or HVAC certification

Tools

MS Office

Property Management software

Maintenance Ticketing System

Job description

Harbor Group is seeking a Multi-site Maintenance Supervisor in Jacksonville, FL to oversee maintenance at two or more properties. You will lead a hands-on team, coordinate with vendors, and manage preventative maintenance to ensure safety, cleanliness, and appeal of communities.

Your role focuses on responding to resident requests, scheduling make-ready tasks, and enforcing standards while controlling inventory and budgets. You will work in a dynamic, customer-service oriented environment.