Multi-Site Healthcare Facilities Manager

WellMed Optum Florida; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

WellMed Optum Florida seeks a Facilities Manager to lead technical and operational oversight of a multi-site clinic portfolio, ensuring safe, compliant, and well-maintained environments for patients and staff.

You will start by overseeing the organization’s facilities management partner while learning each clinic’s building systems, recurring issues, vendors, and workflows, with a view to internalizing key functions and establishing standards across the portfolio.

Qualifications

• 7+ years of progressive facilities management experience across a multi-site portfolio.
• Strong technical knowledge of commercial building systems (HVAC, electrical, plumbing, life safety).
• Experience managing outsourced or integrated facilities management providers and service contracts.
• Familiarity with preventive maintenance, work orders, SLAs, vendor management, and facility performance metrics.
• Experience evaluating scopes of work, vendor proposals, and service contracts.
• Knowledge of CMMS/work order platforms and facility-management technology.
• Ability and willingness to travel regularly throughout the Florida clinic portfolio.

Responsibilities

• Provide day-to-day oversight of the integrated facilities management partner and ensure contractual services are delivered consistently across the clinic portfolio.
• Develop a detailed understanding of the IFM contract, scope, staffing model, responsibilities, pricing, service levels, and performance requirements.
• Maintain direct access and visibility into the IFM work order and ticketing system.
• Monitor work order volume, aging, response and resolution times, SLA performance, recurring issues, escalations, and clinic satisfaction.
• Ensure clinics receive appropriate individual attention and that facility issues are resolved effectively and completely.
• Regularly evaluate the IFM scope to identify services that could be managed more efficiently or effectively internally.
• Establish KPIs, reporting, governance, and regular performance reviews for the IFM program.
• Visit clinics to evaluate conditions, troubleshoot issues, and determine corrective actions.
• Develop knowledge of major building systems and lifecycle planning across the portfolio.
• Review preventive maintenance programs and identify opportunities for proactive improvements.
• Coordinate with landlords, consultants, contractors, clinic leadership, risk teams, and other stakeholders.

Skills

Facilities management

Building systems knowledge

Contract management

Preventive maintenance

CMMS/work order platforms

Vendor management

Travel willingness

Tools

CMMS platforms

Job description

WellMed Optum Florida seeks a Facilities Manager to lead technical and operational oversight of a multi-site clinic portfolio, ensuring safe, compliant, and well-maintained environments for patients and staff.

You will start by overseeing the organization’s facilities management partner while learning each clinic’s building systems, recurring issues, vendors, and workflows, with a view to internalizing key functions and establishing standards across the portfolio.