Multi-Site Front Desk Concierge

National Church Residences; Atlanta (GA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical & Rx – 3 plan options

Dental & Vision coverage

Life & ADD insurance

Disability coverage

Flexible Spending Accounts

Well-being Programs

Retirement Program

Tuition reimbursement

Paid Time Off and Holidays

Job summary

National Church Residences is seeking a Front Desk Clerk in Atlanta, GA. You will greet residents and visitors, manage access, process payments, and coordinate with maintenance and management to ensure a safe, welcoming community.

The role requires strong customer service, clear communication, and the ability to travel between multiple supportive housing sites as needed. Full-time hours and a team-focused environment are provided.

Qualifications

• High School Diploma or GED required.
• At least 1 year of recent work experience.
• Excellent customer service and communication skills.

Responsibilities

• Welcome residents, guests, vendors, and visitors while providing outstanding service.
• Monitor building access and ensure visitors follow policies and sign-in procedures.
• Verify identification and maintain visitor logs.
• Accept and process rental payments accurately.
• Answer calls and direct them appropriately.
• Sort and distribute resident mail promptly.
• Maintain shift logs and document incidents and daily activities.
• Perform routine inspections of common areas and report safety concerns.
• Submit maintenance work orders and notify staff of emergencies.
• Keep the lobby clean, organized, and professional.
• Respond calmly during emergencies following safety procedures.
• Communicate with residents, management, and maintenance staff.
• Attend required meetings and training sessions.
• Assist with shift coverage and travel between facilities.

Skills

Customer service

Communication

Organizational skills

Multitasking

Confidentiality

Independent work

Reliable transportation

Teamwork

Education

High School Diploma or GED

Tools

Computer skills

Job description

National Church Residences is seeking a Front Desk Clerk in Atlanta, GA. You will greet residents and visitors, manage access, process payments, and coordinate with maintenance and management to ensure a safe, welcoming community.

The role requires strong customer service, clear communication, and the ability to travel between multiple supportive housing sites as needed. Full-time hours and a team-focused environment are provided.