Front Desk & Security Associate

National Church Residences; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

National Church Residences is seeking a Front Desk Clerk to ensure the safety and security of a supportive housing building while assisting residents and guests. The role requires monitoring lobby activity, processing payments, logging events, and maintaining a clean, professional front desk environment.

The position emphasizes adherence to policies, effective communication with residents and staff, and timely coordination with management for maintenances and safety concerns.

Qualifications

• Excellent customer service, multi‑tasking and detail oriented.
• Ability to communicate effectively both orally and in writing.
• Strong organizational skills and ability to follow procedures.

Responsibilities

• Monitor lobby traffic and ensure guests check in/out with proper ID and rules.
• Accept and account for rental payments.
• Log occurrences during shift and follow desk manual procedures.
• Maintain neat lobby appearance and report hazards.

Skills

Customer service

Multi-tasking

Communication

Team player

Conflict mediation

Professional boundaries

Education

High School Diploma or GED

Job description

National Church Residences is seeking a Front Desk Clerk to ensure the safety and security of a supportive housing building while assisting residents and guests. The role requires monitoring lobby activity, processing payments, logging events, and maintaining a clean, professional front desk environment.

The position emphasizes adherence to policies, effective communication with residents and staff, and timely coordination with management for maintenances and safety concerns.