Multi-Site Crisis Programs Leader

River Edge Behavioral Health Center; Highland Circle (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible spending accounts

Short and long-term disability

11 Paid holidays

Voluntary Life Insurance

Job summary

River Edge Behavioral Health Center in Macon, GA seeks a Crisis Coordinator to provide operational, clinical, and regulatory coordination for Crisis Continuum Homes serving individuals with IDD and complex needs.

The role involves overseeing four CRA locations, ensuring person-centered, properly documented services in line with DBHDD, HFR, Medicaid waiver, and organizational requirements. The team works with families, guardians, staff, and external providers with after-hours on-call duties.

Qualifications

• Bachelor's degree in human services, psychology, social work, or related field; master's preferred.
• Must meet DBHDD Developmental Disability Professional requirements.
• Experience with IDD and complex behavioral/medical needs.
• Experience with person-centered planning and ISP development.
• Knowledge of Georgia DBHDD regulations and regulatory requirements.
• Experience in residential/crisis services or high-acuity environments preferred.
• Prior supervisory or leadership experience preferred.

Responsibilities

• Regulatory Compliance: Align four residential operations with Georgia DBHDD policies and HFR standards.
• Quality Assurance: Translate DBHDD requirements into measurable outcomes and incident management.
• Audit Readiness: Conduct chart audits and prepare programs for quality reviews or investigations.
• On-Call Management: Maintain a 24/7 supervisor on-call rotation for rapid crisis triage.
• Program Management: Lead across four Crisis Continuum locations using CRA models.
• Stakeholder Coordination: Liaise with families, guardians, case managers, nurses, and providers.

Skills

Leadership

Regulatory knowledge

Quality assurance

Communication

Stakeholder coordination

Education

Bachelor's degree in human services or related field

Master's degree preferred

DBHDD DDP certification

Job description

River Edge Behavioral Health Center in Macon, GA seeks a Crisis Coordinator to provide operational, clinical, and regulatory coordination for Crisis Continuum Homes serving individuals with IDD and complex needs.

The role involves overseeing four CRA locations, ensuring person-centered, properly documented services in line with DBHDD, HFR, Medicaid waiver, and organizational requirements. The team works with families, guardians, staff, and external providers with after-hours on-call duties.