Multi-Site Community Operations Leader

Mark-Taylor, Inc.; Queen Creek (AZ); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Employee rent discounts

Amenities access

Employee appreciation events

Career growth opportunities

401(k) with company match

Paid time off & holidays

Medical, dental, vision benefits

Job summary

Mark-Taylor, Inc. is seeking a Multi-Site Manager of Community Operations to oversee Tavalo at Queen Creek Commons and Tavalo at Cadence in Queen Creek & Mesa, AZ.

The role focuses on maintaining smooth community operations, leading a high-performing team, and delivering five-star service across multiple properties. You will drive revenue, manage expenses, and monitor performance while mentoring staff, coordinating HR processes, and ensuring exceptional resident experiences.

Qualifications

• Minimum of 2+ years of community management and people leadership experience in luxury multifamily is required.
• Multi-site or multi-community management experience preferred.
• Proven ability to coach, develop, and build high-performing teams.
• Real Estate License is required.
• Strong customer service, communication, and client relationship skills.
• Highly organized with the ability to effectively multitask and prioritize across multiple communities.
• Demonstrated financial acumen and proficiency in Microsoft Office Suite.
• Experience driving leasing performance, occupancy, and community stabilization.
• Strong leadership presence with the ability to engage residents, clients, vendors, and internal partners.
• BA degree preferred or equivalent professional experience.
• Basic understanding of written and verbal English.

Responsibilities

• Meet or exceed targeted revenue expectations by setting rent rates, managing operating expenses, and diligently monitoring aged delinquency.
• Coach, mentor, and inspire a team of administrative and service personnel, coordinating their activities and individual goals through tactical planning.
• Oversee the hiring process and ongoing employee performance management through courageous conversations and applicable HR processes.
• Conduct regular property inspections, propose, and own the resolution plan and execution of property enhancements.

Skills

People leadership

Customer service

Communication

Organizational skills

Financial acumen

Team coaching

Multisite management

English proficiency

Education

Real Estate License

BA degree preferred

Tools

Yardi

ResMan

Microsoft Office

Job description

Mark-Taylor, Inc. is seeking a Multi-Site Manager of Community Operations to oversee Tavalo at Queen Creek Commons and Tavalo at Cadence in Queen Creek & Mesa, AZ.

The role focuses on maintaining smooth community operations, leading a high-performing team, and delivering five-star service across multiple properties. You will drive revenue, manage expenses, and monitor performance while mentoring staff, coordinating HR processes, and ensuring exceptional resident experiences.