Multi-Site Community Manager: Lead Ops & NOI Growth

Red Tail Residential, LLC; St. Charles (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vacation time

Holidays off

Life insurance

Employee discounts

Professional development

Job summary

Red Tail Residential, LLC is seeking a Multi-Site Community Manager to oversee the daily operations across two or more apartment communities, driving occupancy, financial performance, and an exceptional resident experience. This role requires strong leadership, strategic planning, and the ability to manage multiple teams, budgets, and marketing strategies while ensuring policy compliance.

The position emphasizes high occupancy, marketing initiatives, and coordinated financial reporting to

Qualifications

• Minimum of 5 years’ experience in the multifamily industry required.
• Minimum of 2 years as a Community Manager in the multifamily industry required.
• Experience managing 300+ unit communities or mixed-use properties preferred.
• Previous multi-site management experience strongly preferred.

Responsibilities

• Manage the daily operations of two or more multifamily communities.
• Oversee department leads and associates across all assigned properties.
• Execute each community’s business plan and operational strategy.
• Maximize net operating income (NOI) through effective financial management and cost control.
• Maintain high occupancy levels and develop innovative leasing and retention strategies.
• Develop and implement marketing plans; stay informed on market conditions and competitive pricing.
• Prepare and submit operational and financial reports to the Regional Manager in a timely manner.
• Manage budgets, P&L statements, and all financial aspects of each community.
• Complete and analyze market surveys to maintain competitive positioning.
• Recruit, train, and lead high‑performing on‑site teams; set clear expectations and support team development.
• Ensure consistent adherence to company policies and operational procedures.
• Conduct daily and weekly team meetings to provide guidance and motivation.
• Ensure all physical aspects of each community are safe, functional, and well‑maintained.
• Coordinate vendors and ensure vacant units are turned and move‑in ready according to company standards.
• Perform regular inspections of grounds, buildings, and apartment homes.

Skills

Leadership

Communication

Sales & Marketing

Budgeting

Time management

Fair Housing laws

Budget analysis

Education

High school diploma or equivalent

Bachelor’s degree preferred

CPM certification preferred

CAM certification preferred

RMP certification preferred

CMCA certification preferred

Tools

Yardi

Voyager

LRO

Entrata

Resident Check

Job description

Red Tail Residential, LLC is seeking a Multi-Site Community Manager to oversee the daily operations across two or more apartment communities, driving occupancy, financial performance, and an exceptional resident experience. This role requires strong leadership, strategic planning, and the ability to manage multiple teams, budgets, and marketing strategies while ensuring policy compliance.

The position emphasizes high occupancy, marketing initiatives, and coordinated financial reporting to