Multi-Site Cleaning Operations Manager

Clean Team, Inc.; Akron (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee referral program

Job summary

Clean Team Inc. in Akron/Cleveland, Ohio, is seeking an experienced Area Manager to oversee multiple client locations across the Akron/Cleveland area.

This hands-on leadership role requires driving service quality, client relationships, and operational performance in a fast-paced facility services environment. You will lead teams, maintain strong client satisfaction, and ensure contracts stay on budget, while embracing continuous improvement and safety standards.

Qualifications

• Previous experience in a supervisory or management role.
• Experience in the janitorial, commercial cleaning, or facility services industry preferred.
• Strong leadership, with ability to coach and develop employees.
• Excellent verbal and written communication skills.
• Ability to manage multiple locations and changing operational needs.
• Customer-focused mindset with a commitment to service excellence.
• Valid driver's license and reliable transportation.
• Ability to successfully pass a background check.

Responsibilities

• Operations Management: Oversee daily cleaning operations at multiple locations to meet contractual requirements and quality standards.
• Team Leadership: Recruit, train, coach, and develop team members; conduct evaluations and address performance concerns.
• Customer Relationships: Serve as primary point of contact for clients, ensuring satisfaction with service delivery.
• Quality Assurance: Conduct on-site inspections and implement corrective actions to maintain high standards.
• Issue Resolution: Respond to client requests and operational challenges with timely solutions.
• Staffing and Retention: Coordinate staffing with leadership and ensure appropriate staffing levels.
• Budget and Cost Control: Monitor labor and supplies to keep contracts within budget.
• Equipment and Supplies: Ensure teams have necessary tools and resources for safe, effective work.
• Safety and Compliance: Enforce safety policies and operational standards.
• Continuous Improvement: Identify efficiency improvements and encourage digital tools adoption.
• Communication and Collaboration: Participate in daily meetings and share updates for operational improvement.

Skills

Leadership

Team building

Customer relations

Communication

Problem solving

Attention to detail

Organizational skills

Time management

Facility services experience

Job description

Clean Team Inc. in Akron/Cleveland, Ohio, is seeking an experienced Area Manager to oversee multiple client locations across the Akron/Cleveland area.

This hands-on leadership role requires driving service quality, client relationships, and operational performance in a fast-paced facility services environment. You will lead teams, maintain strong client satisfaction, and ensure contracts stay on budget, while embracing continuous improvement and safety standards.